Everyday Golf – golf simulator café in Indore
Book a bay

Everyday Golf App: Terms & Conditions

Effective date: 11 November 2026

These Terms & Conditions ("Terms") are an agreement between you and Jay Purandare, sole proprietor, trading as Red Fox Ventures, with its registered address at 75/76 Sector A, Sainath Colony, Indore, Madhya Pradesh 452018, which runs Everyday Golf ("we", "us", "our").

They govern your use of:

  • the Everyday Golf mobile app (the "App");
  • our WhatsApp booking service (the "WhatsApp Service");
  • the bookings, payments, rewards and other features you use through them.

What these Terms do not cover: your visit to and use of our golf facility, academy programmes, memberships sold at the store and the café. Those are governed by our separate Store Policy, available at the store and at everydaygolf.in/store-policy. If these Terms and the Store Policy conflict about something that happens at the store, the Store Policy applies.

By ticking "I'm 18+ and I agree to the Terms & Conditions and Privacy Policy" on the sign-in page, creating an account, or using the App or WhatsApp Service, you agree to these Terms, our Privacy Policy and our Cancellation & Refund Policy. If you do not agree, do not use the App.

1. Who can have an account

1.1 You must be 18 or older to create an account and use the App. You must also be able to enter a binding contract under Indian law. By ticking the box on the sign-in page, you confirm that you are 18 or over. We do not ask for your date of birth.

1.2 Children cannot have accounts. A parent or guardian with an account may bring children as part of their own booking. The App records only the number of children, never their names or other details. The parent or guardian is responsible for the children in their booking. Junior programmes are arranged by a parent or guardian under our Store Policy.

1.3 If we find that an account belongs to someone under 18, we will close it and delete its personal data, as described in our Privacy Policy.

2. Your account

2.1 You can sign in with email, Google, Apple or (when available) a WhatsApp one-time code. Keep your sign-in details secure. You are responsible for everything done through your account. If you think your account has been misused, tell us immediately.

2.2 Give us accurate details: your name and a mobile number you can receive WhatsApp messages on. Keep them up to date. We may ask you to verify your number before you can book.

2.3 One account per person. Your account, and the credits, points and vouchers in it, are personal. They cannot be sold, transferred or shared, unless we agree in writing.

2.4 You can delete your account at any time in the App. See Delete your account.

2.5 We may suspend or close an account, with notice where reasonable, if:

  • it is used for fraud or abuse, or to break these Terms;
  • it is used to block slots, harass staff or other customers, or misuse offers;
  • the law requires us to.

Credits, points or vouchers obtained through fraud or misuse may be cancelled.

3. Booking through the App or WhatsApp

3.1 What you can book. You can book a simulator bay (a Standard Bay or the Premium Bay) or a lesson with a coach, for a date, start time and length offered in the App or the WhatsApp Service. Times are Indian Standard Time.

3.2 Party size.

  • A Standard Bay takes up to 2 adults and 2 children.
  • The Premium Bay takes up to 3 adults and 2 children.
  • Children means 12 and under; anyone 13 or older counts as an adult.

These are included in the price. The App will not accept a booking above these limits.

3.3 When a booking is made. A booking exists only when the App or WhatsApp shows it as confirmed with a booking code and a QR pass. You can book up to the number of days ahead shown in the App (currently 14 days), subject to availability.

3.4 Holds. When you pay online, the slot is held for a short time (currently 10 minutes) while you pay. If you do not finish paying within that time, the hold lapses and the slot is released. Any credits or vouchers you applied are returned.

3.5 Pay at the store. Where the App offers it, you can confirm a booking and pay at the desk before playing. The amount due is shown in the App. We may withdraw this option, generally or for a particular account, for example after missed bookings.

3.6 Your QR pass is your entry to your session. Do not share it. Check-in and everything that happens at the store are governed by the Store Policy.

3.7 Cancelling and changing. You can cancel or reschedule in the App or on WhatsApp. This is governed by the Cancellation & Refund Policy. Currently it is free until 6 hours before the start.

3.8 Changes by us. If we have to move or cancel your booking (for example because of equipment failure, an outage, maintenance or a coach being unavailable), we will tell you through the App or WhatsApp. You can then choose another time or a full refund, as set out in the Cancellation & Refund Policy.

4. Prices and payments in the App

4.1 Prices are in Indian Rupees. The App shows the full price, including any GST, before you pay. Prices depend on the bay, day and time band. We may change prices, but a change does not affect a booking that is already confirmed.

4.2 Online payments are processed by our payment partner, Razorpay, by UPI, card, net banking or other methods it offers. We never see or store your full card number, CVV or UPI PIN. Razorpay's own terms also apply to your payment.

4.3 If a payment fails, is reversed or is charged back, we may cancel the related booking or entry.

4.4 If the App shows an obviously wrong price because of an error, we are not bound by it. We will offer to complete the booking at the correct price or cancel it with a full refund.

5. Membership credits in the App

Memberships are bought at the store under the Store Policy. The App shows your Play Credits, their expiry date, and how many credits each booking will use before you confirm. Credits are used when you confirm a booking and returned if you cancel in time. Members can hold up to 5 upcoming bookings at a time; moving a booking does not count as a new one. Unused credits expire at the end of the membership's validity, as the Store Policy sets out.

6. Rewards, points and vouchers

6.1 Earning and redeeming.

  • You receive welcome points when you join (currently 300).
  • You earn points for completed bookings, at the rates shown in the App.
  • You can redeem points for the rewards listed in the App. A redeemed reward becomes a voucher in your account.

6.2 Points and vouchers have no cash value. They cannot be sold or transferred, and they cannot be exchanged for cash.

6.3 Expiry. Each voucher shows its expiry date. Unused vouchers lapse on that date.

6.4 Changes. We may change earning rates, rewards and the points needed. Points already earned stay yours, unless they were earned by mistake or misuse.

6.5 Ending the programme. We may end the rewards programme by giving at least 30 days' notice in the App. You can redeem your points during that time.

7. Tournaments, leaderboards and the EG Handicap

7.1 You can enter tournaments in the App. Each tournament shows its format, dates, entry fee, eligibility and prizes, and some are for members only. Play at the store is governed by the Store Policy.

7.2 Results are entered and checked by our staff from the simulator's records before they are published in the App. The tournament director's decision on scores, ties, eligibility and prizes is final, subject to any correction we publish.

7.3 Leaderboards. By entering a tournament, you agree that your name (in short form), score, position and points will appear on leaderboards and Race to the EG Cup standings in the App. If you have chosen to give your gender, it decides whether you also appear in the Men's or Women's leaderboard.

7.4 EG Points decide season standings only. They are separate from reward points, have no cash value and cannot be redeemed.

7.5 The EG Handicap is our own measure for simulator play. It is not an official handicap under the World Handicap System and is not recognised by any golf federation or club.

8. Messages and notifications

8.1 By giving us your mobile number, you agree that we may send you service messages on WhatsApp, such as booking confirmations, reminders, QR passes, thank-you messages, sign-in codes and replies from our desk.

8.2 Promotional messages are sent only if you have agreed to them. Reply STOP on WhatsApp, or change the setting in the App, to stop them at any time.

8.3 Push notifications are optional. You can turn them off in the App's settings or in your phone's settings.

8.4 The WhatsApp booking menu is automated. If you write "Talk to the desk", our staff will reply during opening hours.

9. Acceptable use

You must not:

  • use bots, scripts or automated tools to book, scrape or hold slots;
  • make bookings you do not intend to use in order to block others;
  • copy, modify, decompile or reverse engineer the App, except as the law allows;
  • interfere with the App's security or operation, or try to access other people's accounts or data;
  • impersonate anyone, or use someone else's account, phone number or payment method;
  • upload a profile photo or send messages that are offensive, infringing or unlawful;
  • use the App for anything unlawful, fraudulent or harmful.

10. Our content

The App, the Everyday Golf name and logos, and all content in the App belong to us or our licensors. We give you a personal, non-exclusive, non-transferable, revocable licence to use the App on your own device for your own non-commercial use. Feedback you send us may be used freely.

11. Third-party services

The App relies on third parties, including:

  • Apple and Google (app stores, sign-in and notifications);
  • Razorpay (payments);
  • Meta / WhatsApp (messages);
  • our hosting providers.

Your use of their services is also subject to their terms and privacy policies. We are not responsible for their availability, acts or failures.

12. App availability and accuracy

12.1 We work to keep the App running and accurate, but it is provided "as is" and "as available". We do not guarantee that it will always be available, uninterrupted or error-free, or that it will work on every device or operating-system version.

12.2 We may update, change or withdraw features. We may also require you to update the App to keep using it.

12.3 Availability shown in the App is live but can change until your booking is confirmed. If the same slot is booked at the same moment by two people, only the first confirmed booking stands.

13. Limitation of liability

Please read this section carefully.

13.1 Nothing in these Terms limits or excludes our liability for:

  • fraud;
  • death or personal injury caused by our negligence;
  • anything else that cannot be limited under Indian law, including your rights under the Consumer Protection Act, 2019.

13.2 Injury, safety and property at the store are dealt with under the Store Policy, not these Terms.

13.3 To the maximum extent permitted by law, we are not liable for:

  • the App, WhatsApp Service or payments being unavailable, slow or interrupted. This includes failures of your device, internet connection, app store, or third-party services such as Razorpay, WhatsApp, Apple or Google;
  • loss or corruption of data on your device;
  • indirect or consequential loss, or loss of profit, income, opportunity or enjoyment;
  • anything caused by your own breach of these Terms, or by someone using your account because you did not keep your sign-in secure.

13.4 Overall limit. To the maximum extent permitted by law, and except for the liabilities in 13.1, our total liability to you for any claim connected with the App is limited to the amount you paid through the App for the specific booking, entry or purchase that the claim relates to. If you paid nothing, it is limited to ₹1,000.

14. Indemnity

You agree to compensate us for any reasonable loss, cost or claim (including reasonable legal costs) that arises from:

  • your breach of these Terms;
  • your misuse of the App;
  • your violation of anyone else's rights.

15. Events beyond our control

We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, epidemics, government action, power or internet failures, and failures of third-party services. Where a booking is affected, section 3.8 applies.

16. Changes to these Terms

We may update these Terms. The new version will appear at everydaygolf.in/terms with a new effective date. For significant changes, we will tell you in the App and may ask you to accept them again. The version in force when you make a booking or purchase applies to it.

17. Governing law and disputes

17.1 These Terms are governed by the laws of India.

17.2 If you have a problem, please contact us first (section 18).

17.3 Subject to your right to approach a Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019, the courts at Indore, Madhya Pradesh have exclusive jurisdiction.

18. Contact and Grievance Officer

Everyday Golf, Red Fox Ventures (Jay Purandare, sole proprietor)
75/76 Sector A, Sainath Colony, Indore, Madhya Pradesh 452018
Email: booking@everydaygolf.in · Phone/WhatsApp: +91 72258 58383

Grievance Officer: Jay Purandare, Grievance Officer
Email: jay@everydaygolf.in · Phone: +91 72258 58383 · Hours: Monday to Friday, 10:00 AM – 5:00 PM IST

We will acknowledge your complaint within 48 hours and resolve it within one month of receipt.

19. General

  • If any part of these Terms is unenforceable, the rest stays in force.
  • If we delay in enforcing a right, we have not given it up.
  • You may not transfer your rights under these Terms. We may transfer ours to a business that takes over Everyday Golf; if we do, we will tell you.
  • These Terms, together with the policies they refer to, are the whole agreement between us about the App.